After-sales
service
Industry
Large business and industry
A
b
o
u
t
t
h
e
p
r
o
d
u
c
t
A
comprehensive
solution
for
digitalisation
of
warranty
and
after-sales
service
management
processes
for
machinery
(equipment).
Implementation
of
the
information
system
helps
to
improve
the
quality
of
services
provided
by
the
manufacturing
company,
minimises
the
risk
of
default
on
contractual
obligations
and
defines
a
customer-oriented
approach
to
business.
The
result
of
the
system
implementation
is
increased
profitability
and
growth
of
the
company’s
profit
due
to
efficient
after-sales
service.
For whom
Equipment manufacturers
Operating companies
Service centers
Trading houses
F
u
n
c
t
i
o
n
a
l
i
t
y
- Maintaining and accounting of all types of machinery (equipment) in the context of component units in use with reference to the place of operation and storage
- Unit-by-unit detailization and operational access to electronic documentation, manufacturer, operator, operating status and other data
- Registration and accounting of technical condition of machinery (equipment) of operators, including with the use of technical data management facilities (PDM-systems)
- Recording and analysing of resource output, recovery of resources after maintenance and work on machinery, component units
- Bulletins accounting, claims management and logistics
- Forecasting the need for preventive maintenance and overhaul of facilities
- Forecasting of the need in material and technical resources for carrying out works
- Formation of work plans for maintenance and repair
- Control over realization of repair works
- Monitoring of emergency situations and works on requests
Learn more about the digital solution
Leave a request and our experts will organize a detailed demonstration of this solution
Request a demonstration
A
d
v
a
n
t
a
g
e
s
Reliability
Prompt receipt of reliable information on objects and their characteristics, reducing the volume of unaccounted equipment
Operational efficiency
Prompt identification of problem objects and localisation of failures
Monitoring
Timely tracking of production and residual resources of equipment and units
Timeliness
Prompt response to emergency situations
Analysis of indicators
Analysis of failures and reliability of units
Forecasting
Planning and timely logistical support of maintenance and repair works
F
e
e
d
b
a
c
k
f
o
r
m
Then
just
leave
a
request
and
the
company's
specialists
will
contact
you